Shipping Policy

Products are ONLY Shipped to confirmed addresses. The address has to be confirmed via PayPal. If the shipping address is not the same as the billing address connected with your ATM/Debit/Checking Account it will not confirm. Processing and Shipping inside the US take 5-7 business days. We only ship on BUSINESS DAYS Monday-Friday. All shipping fees will be $20 Flat Shipping Rate.
WE ARE NOT RESPONSIBLE FOR LOST OR STOLEN PACKAGES!

Refunds

ALL WIGS, HAIR EXTENSIONS, CLOSURES, FRONTALS, HAIR CARE PRODUCTS ARE FINAL SALE! NO REFUNDS OR EXCHANGES! BY PLACING AN ORDER WITH US, YOU AGREE TO THESE TERMS!

Due to health reasons, Grand Luxe Salon LLC can not issue refunds or exchanges for extensions or hair care products once they have been shipped and retrieved by the customer. We can not fully determine if hair extensions/products have been used. These products can cause health problems if we retrieve them from a customer in an unsanitary environment.